FREQUENTLY ASKED QUESTIONS

No. We started out with the objective to serve the Osu-Accra Metropolitan Area. However, we have started to get calls and orders from all over Ghana;  even overseas.  Therefore, the name only reflects where we are.

Yes, we do. It is free for Osu addresses right now. However, we have plans to extend it to Accra-Central.  In the meantime, we do charge a small fee for other areas, to keep our delivery guys working.

We accept:

  • Credit and Debit cards (Visa, Mastercard, American Express, Discover, Diners, etc.);
  • Mobile Money Transfer (MoMo), through:  MTN, Vodafone & AirtelTigo;
  • Bitcoin (crypto currency);
  • Interac (email transfer) for countries like Canada, and parts of Europe;
  • CashApp (for USA shoppers. – $OSUACCRA ).

 

 

Except for food items, Most items are returnable for a full refund within 7 days; in original packaging and in sellable condition. From 8 to 15 days, on case-by case basis. From 15 to 30 days, may be refundable for Store Credit towards a future purchase.

Note:  Coupon credit is non-refundable.

Unfortunately Not. We can only deal with purchases placed on our site.  All direct purchases should be directed to the appropriate vendor involved.  We do however, encourage you to rate and comment on the particular vendors profile so that other shoppers will be cautioned or encouraged towards future interactions.

Yes. You are free to sign up for a separate vendor account.  However, if you want to use an existing account for both,  call or email us and we will upgrade the account for you.

If you don’t have an account yet, you may register as a vendor, so you can do both buying and selling on the site.